Christopher Riding

Vancouver, BC | chris@chrisriding.dev | linkedin.com/in/christophergriding

Professional Summary

Results-driven Platform Development Engineer with over 15 years of IT infrastructure experience, including a 10+ year specialized track record on SRE and DevOps. I’m dedicated to building robust, resilient, and efficient platforms that power enterprise systems.

An expert in managing complex hybrid-cloud environments (Azure, AWS), I lead end-to-end migrations and implement robust automation (Terraform, Ansible) to enhance system reliability and deliver significant cost savings.

I excel at bringing teams together, working across departments to deliver on shared goals. I enhance system architecture and reliability by championing meaningful SLAs and SLOs, implemented through comprehensive observability frameworks (Dynatrace, Prometheus, Grafana). This approach, combined with leveraging modern cloud-native architectures (Kubernetes, OpenShift, Docker), directly reduces downtime and enhances developer velocity. I am currently expanding my expertise into AI engineering, holding the Azure AI Engineer Associate certification.

Core Competencies

  • Cloud Platforms: Microsoft Azure, AWS
  • Automation & IaC: Ansible, Terraform, Git, Argo CD
  • Containerization: OpenShift, Kubernetes, Docker
  • Observability: Dynatrace, ELK, Prometheus, Grafana, Splunk, PagerDuty
  • Operating Systems: Linux (RHEL, Debian), UNIX, Windows Server
  • Scripting: Python, Bash, PowerShell
  • Networking: TCP/IP, DNS, TLS, Firewalls, Routing
  • Databases & Virtualization: MySQL, Oracle DB, VMware, Hyper-V

Professional Experience

Best Buy Canada | Vancouver, BC

Platform Development Engineer - Reliability - SRE(April 2019 – Present)

  • Led the build-out and operation of enterprise SRE systems, including Dynatrace, ELK, Prometheus, and Grafana, to enhance system reliability.
  • Developed Python automation to extract maturity metrics from the Dynatrace API, pushing them to a Prometheus Pushgateway in OpenShift (via Argo CD).
  • Spearheaded the migration of the on-premise Dynatrace monitoring solution to Azure, ensuring a seamless transition and improved platform scalability.
  • Deployed containerized applications into OpenShift using Argo CD for continuous delivery and GitOps practices.
  • Served as the Cloud Champion for the Reliability team, guiding cloud adoption initiatives and establishing best practices.

Platform Development Engineer - Performance(October 2018 – April 2019)

  • Spearheaded the initial deployment and configuration of Dynatrace as the core APM solution, providing deep-code visibility for critical applications.
  • Collaborated with development teams to design and execute performance tests, analyzing results to identify and remediate system bottlenecks.

Vision Critical | Vancouver, BC

Technical Operations Systems Administrator(November 2017 – October 2018)

  • Orchestrated the end-to-end migration of 300+ users to G-Suite, engineering Active Directory integration for seamless user provisioning and SSO.
  • Administered a hybrid IT environment, utilizing PowerShell to automate daily administrative tasks and user requests across Active Directory and Exchange Online.

Professional Experience (Continued)

NHS Digital | United Kingdom

Technical Consultant / Team Lead / Technician(July 2014 – October 2017)

  • Engineered and implemented a new monitoring solution (LibreNMS), supplemented with custom shell scripts to provide comprehensive application oversight.
  • Utilized Ansible to automate infrastructure security hardening (UFW/iptables) for repeatable, secure server deployments.
  • Leveraged Splunk for in-depth operational monitoring, including message tracing and application health analysis, to accelerate incident investigation.
  • Led and mentored a technical operations team, ensuring the continuous operation of a national service supporting over one million users.
  • Supported deployment and operations for critical national systems (NHS Spine2) in a high-availability environment under a strict ITIL framework.

Foundational Experience

Managed Services Hosting Technician, Linux System Administrator, Unix Engineer (2008 – 2014)

  • Provided 2nd-line Unix/Linux support (Solaris, RHEL, CentOS) for a large-scale enterprise network (BT/HP), focusing on continuous operation and high-availability cluster administration.
  • Administered MySQL and Oracle DB systems, including critical backups, restores, and LAMP server management.
  • Supported managed hosting clients, troubleshooting load issues, administering Windows Server (Hyper-V), and configuring network services (DNS, email).

Certifications & Education

  • Microsoft Certified: Azure AI Engineer Associate (AI-102)
  • AWS Certified: Solutions Architect Associate
  • GitHub Foundations Certified
  • ITIL v3 Foundation
  • Microsoft Azure Administrator (AZ-103) - Expired
  • BSc in Computer Network Engineering (Hons) - Sheffield Hallam University